Ensure a swift, seamless airport experience with our VIP Meet & Greet Service. Bypass the complexities of modern travel protocols with dedicated greetings at the aerobridge, expedited passport and immigration clearance, and 24/7 professional assistance. Our Guest Relations Officers are committed to providing you or your client a hassle-free journey, making every step from plane to exit as smooth as possible.
PAL Booking Features
PAL’s Premium Meet & Greet Service:
- Meet & Greet At Aerobridge
- Private Buggy Ride
- Private Immigration
- Exclusive VIP Lounge
- Limousine Service
- Seamless Baggage Transfer
THE PREMIUM MEET & GREET EXPERIENCE
Experience unparalleled elegance and comfort with Prime Aces Limousine’s Premium Meet and Greet Service, in partnership with JetQuay — the exclusive airport terminal at Singapore’s Changi Airport. This collaboration elevates your airport experience to new heights, offering a service tailored for discerning travelers.
Our service welcomes passengers from all full-service carriers, accommodating those arriving, departing, or transiting through any of Changi Airport’s four terminals.
Indulge in the luxury of being personally greeted by our dedicated Guest Relations Officer, holding personalized signage for easy identification, right at the aerobridge exit. From there, be whisked away in a private car to the serene JetQuay CIP terminal for swift Immigration clearance.
While you unwind in the tranquil ambiance of our lounge, our team ensures the seamless transfer of your luggage directly to your awaiting Limousine service. With Prime Aces Limousine, every journey becomes a premium experience, blending exquisite comfort with seamless efficiency for a truly stress-free airport experience.
THE DIFFERENCE BETWEEN THE VIP EXPERIENCE AND THE NORMAL EXPERIENCE
|
THE VIP EXPERIENCE |
NORMAL |
| GREETING @ AEROBRIDGE |
✓ |
✗ |
| DEDICATED GUEST RELATION OFFICER |
✓ |
✗ |
| PRIVATE CAR ESCORT AT TARMAC |
✓ |
✗ |
| DEDICATED IMMIGRATION CLEARANCE |
✓ |
✗ |
| USAGE OF BUSINESS CENTRE FACILITY |
✓ |
✗ |
| PRIVATE VIP LOUNGE |
✓ |
✗ |
| COMPLIMENTARY WIFI ACCESS |
✓ |
✗ |
| IMMIGRATION CLEARANCE DURATION |
UNDER 60 MINUTES |
120 Minutes |
RESERVE A PREMIUM VIP MEET & GREET SERVICE
- Enjoy a complimentary Airport Transfer
- Reliability, Responsiveness and Professionalism Guaranteed
Reserve Now
Frequently Asked Questions
VIP Airport Meet and Greet Services are a premium service facilitating your arrival or departure experiences in Singapore. It encompasses everything from personalized welcoming, airport Immigration processing assistance, luggage, and chauffeured travel to your destination or residence. The unique experience is calibrated to meet the highest standards of the class, style, and luxury, ensuring your effortless arrival and departure even in cases of unexpected events in your travel plans.
The service starts from $700 upwards depending on the total number of travellers and pieces of luggage. Sucharge applies on certain blackout dates.
You will be greeted by someone outside the arrival hall with your name on a signboard. Typically, this is a complimentary service offer by a limousine company.
Typically, this is a complimentary service offer by limousine company.
With our In-house Immigration and Security Clearance service, you can breeze through the process with minimum waiting. There are no more queues or delays.
Upon arrival, you will be met by our waiting guest relations officer at the exit of the aerobridge. The guest relations officer will then escort you to the JetQuay CIP terminal, where you will clear through Immigration and Customs with the help of our professionally trained personnel. You will have access to our fully equipped luxurious Lounge area where you could relax and freshen up while our team retrieves your luggage and ferries it to your Limousine service.
- Dedicated service of our personnel geared at easing your entry into the country.
- Augmented security and safety standards, including access to an exclusive Covid-19 swab test facility.
- Enjoy added security and exclusivity as you undergo the mandatory On-arrival Test (OAT).
- You enjoy a hassle-free experience as you breeze through airport immigration at our In-house immigration.
- The Unique Infrastructure at the terminal allows your non-traveling companions to receive you or see you off.
- Exclusive access to the terminal facilities like the Business center, Shower facilities, and well-appointed Lounge to Wine and Dine.
- Complimentary Wi-Fi access
Guaranteed Exclusivity and privacy as you undergo the mandatory On arrival Test and Covid Swab Test.
Typically, all travelers into Singapore undergo the OnArrival Test (OAT) at the main Singapore Changi Airport Terminal. Even with the fraction of the population currently traveling due to Covid-19, the number of people that have to undergo the OAT is significant. This population poses the arduous challenge of having to wait for long durations before clearing. With the large population, there is the obvious limitation of complete privacy and potential risks of contamination.
Our JetQuay Terminal – the elite terminal at Changi airport – offers the best alternative solution. A safe, relaxing, comfortable atmosphere with its private testing facility. Our clientele can undergo the OAT with total privacy, exclusivity, and professional assistance of the guest relations officer and trained health care officials.
JetQuay also has a private and exclusive Covid Swab Test facility that caters to 3 travelers at a time in separate fully sanitized booths. As such, we ensure minimal contact and exposure by reducing congestion and bypassing bottlenecks.
We understand and respect the value of our clients’ time. That’s why we ensure they breeze through the otherwise time-consuming processes.
On average, clearing through customs at the main terminal would take 2 hours of your time or longer. However, clearing through customs at our CIP terminal would only take a measly 60 minutes.
We recommend bookings to be made at least 72 hours in advance. For any booking request that is less than 72 hours, please kindly fill in the form to check on our availability.
You can book a VIP meet and greet service by filling in a request form here. Our team will get back to you with the list of information required.
For arrivals, our dedicated Guest Relation Officer will be waiting with a signboard for you at aerobridge.
We are not a visa company, and we do not represent the Singapore Immigration authority. You will need to apply for the necessary visa before booking your flight. Please check out all visa related information here: https://www.ica.gov.sg/
Yes. The VIP Meet & Greet Service comes with complimentary Airport Transfer to your hotel. We will be using Toyota Alphard will be used for these airport transfers. We can accomodate 4 pax with 4 suitcase.
Any amendments/cancellations made less than 48 hours prior to service date and time will be at full charge. In the event of “no show”, full rates apply. Any amendments/cancellations informed via email more than 48 hours before the service date and time will be accepted. A surcharge of 1.5. time per event applies for prolonged flight delays (>6 hours difference between STA/STD and ETA/ETD)
Updated on 21st March 2024. There is no need to book covid swab test any more. Please book and make payment here (https://safetravel.changiairport.com/#/Please book the swab test). Once payment is made, a QR code will be emailed to you. Send that copy to us, and we will backend inform RMG that the passenger is coming to JetQuay to swab instead of main terminals.
